Remote Access

What Is Remote Desktop?
Remote desktop is an operating system feature that allows the user to connect to a computer in another location, see that computer's desktop and interac...
Tue, 9 Apr, 2019 3:39 PM
Using Remote Desktop
Requirements:  Connection to the company network either by working in the office or via a VPN connection Knowledge of the computer name you wish t...
Wed, 18 Mar, 2020 10:19 AM
What is a VPN?
A VPN, or Virtual Private Network, allows you to create a secure connection to another network over the Internet – in this case, your workplace for accessin...
Tue, 9 Apr, 2019 4:06 PM
How to re-connect Network Drives via VPN connection
If you are not in the office and connecting to the company network via a VPN connection, your network drives may need to be connected manually by executing ...
Tue, 9 Apr, 2019 4:10 PM
Set up a VPN Connection on Windows 10 with WatchGuard Mobile VPN
To start the VPN connection, you will need the “WatchGuard Mobile VPN” client application. The application should already be installed on your computer and ...
Thu, 16 Jul, 2020 12:12 PM
Set up a VPN Connection on OSX version: 10.13+
WatchGuard VPN OSX 1. Download the latest version of our VPN client http://cdn.watchguard.com/SoftwareCenter/Files/NCP/12_5_2/WG-Mobile-VPN_macOS_x...
Thu, 23 Jan, 2020 12:35 PM
ConnectWise Control - Accessing Your PC (Windows)
Please check the System Requirements here to see if your desktop/laptop is supported. Providing you have been given access to use ConnectWise Control,...
Thu, 26 Mar, 2020 9:45 AM
Using ConnectWise Control
Once you've connected you have several tools available to you through the ConnectWise Control window. These are explained below. The View Menu ...
Tue, 17 Mar, 2020 11:55 AM
ConnectWise Control - Accessing Your PC (Mac)
Please check the System Requirements here to see if your desktop/laptop is supported. Providing you have been given access to use ConnectWise Control,...
Thu, 26 Mar, 2020 9:46 AM
Working Remotely - Short Guide
Working Remotely – Short Guide 1. Logon to the laptop provided You must ensure you login at least once while still in the office before taking it h...
Tue, 24 Mar, 2020 1:46 PM