Outlook (desktop application)
To see your signature in the desktop version of Outlook when composing an email, you must first sign into the Exclaimer cloud signature agent installed on your computer. The agent is automatically launched when you login to your computer and runs in the background.
You will be prompted to sign in to the Exclaimer agent. Depending on where you are, you may not need to enter your password, but you do need to select your account from a list. If you are prompted for a password, it is the same one you use to login to your computer.
Once you have signed in, you should not be prompted to sign in again on that computer.
Outlook (on the web)
Due to the way Exclaimer works, we strongly recommend removing any signatures you may have saved in Outlook on the web. To do so, click on the Signatures button when composing an email, and then delete your signatures.
Outlook Mobile App
If your have added your company email account to a mobile device, we recommend you also delete any signatures you have associated with the account on those apps/devices.
Tap on the icon in the top-left of the screen (your first initial for Android, or the Microsoft 365 logo for iOS):
iOS
Android
Tap on the Settings button (cogwheel, bottom-left)
Under Email, select Signature:
Remove any text from the signature field and then tap the tick (top-right):
Note: for Outlook on the web and mobile devices, you will not see your signature when composing an email. Don’t worry – the signature is automatically applied after sending. Recipients will see your signature once they receive your email.
If you do not see your signature when composing an email via the Outlook desktop application, you likely do not have the background agent installed. Please contact the IT Department to have this deployed to your computer.