Please follow the guide below to ensure a user can send messages within Ablyss:

Go to the Admin module and click on Security

Find a username in the list and click on the employee cell. A box will appear:


Click the box to display a list of employees:



If the employee works in another home, you can either:
  • Change the location
  • Click on advanced search to search for an employee by name
Double-click on your chosen employee

An employee created in another home will be displayed in red.